Terms & Conditions
Terms & Conditions
Welcome to pickrix.com. By accessing or purchasing from this website, you agree to these Terms of Use. Please read them carefully before using our services.
1) About Pickrix
Pickrix is operated by Pickrix Trading FZCO, a business registered in the UAE (Trade Licence No. 64861), based at Building A1, Dubai Digital Park, IFZA, Dubai Silicon Oasis, Dubai. We are a UAE retailer of consumer electronics and accessories. All brand names and trademarks are the property of their respective owners.
2) Using our website
- Provide accurate and complete details during checkout.
- Use the site only for lawful, personal purchases.
- Do not hack, disrupt or misuse any part of our systems.
- Respect our intellectual property rights.
- You must be at least 18 years old to place an order. If under 18, a parent or guardian must complete the purchase.
3) Product information
- We aim for accuracy in product details, pricing and images.
- Colours may vary due to display settings and lighting.
- Specifications are based on official manufacturer information. "Global Version" items are international variants and some regional features may differ.
4) Pricing and payment
All prices are in AED and VAT-inclusive. We accept card payments, Apple Pay, Tabby, and Cash on Delivery within the UAE. We reserve the right to correct pricing errors.
5) Orders
All orders are subject to acceptance and product availability. We may cancel an order and issue a full refund if an item is unavailable or a pricing error occurs.
6) Warranty and returns
All our products come with a 12-month warranty (see our Warranty Policy). Returns are accepted within 15 days of delivery (see our Return & Refund Policy).
7) Limitation of liability
To the extent permitted by UAE law, Pickrix is not liable for indirect or consequential losses arising from the use of our products or website.
8) Governing law
These terms are governed by the laws of the United Arab Emirates.
9) Contact
Phone: +971 50 879 3035
WhatsApp: +971 50 879 3035
Email: support@pickrix.com
Hours: Monday to Saturday, 9 AM to 6 PM UAE time.