Frequently asked questions
What chip powers the Google Pixel 11 Pro XL?
The Pixel 11 Pro XL runs the new Google Tensor G6 processor with a Titan M3 security coprocessor and a vapor chamber, powering on-device Gemini AI and computational photography.
What are the Pixel 11 Pro XL cameras and how far can it zoom?
It has a Pro triple rear camera: a 50 MP wide, a 48 MP ultrawide with Macro Focus and a 48 MP 5x telephoto, with Pro Zoom up to 120x. The front camera is 42 MP with autofocus and a 103° ultrawide field of view.
How big is the Pixel 11 Pro XL battery and how fast does it charge?
The Pixel 11 Pro XL has a typical 5,115 mAh battery with 30+ hour life. It fast-charges to about 75% in 30 minutes with a 45W+ USB-C PPS charger and supports Pixelsnap (Qi2.2) wireless charging up to 25W.
How big is the Pixel 11 Pro XL screen?
It has a large 6.8-inch Super Actua LTPO OLED at 1344 × 2992 (486 ppi) with a 1–120 Hz refresh rate and up to 3,600 nits peak brightness, protected by Corning Gorilla Glass Victus 2.
Is the Google Pixel 11 Pro XL waterproof?
The Pixel 11 Pro XL is rated IP68 for dust and water resistance, so it withstands dust and short immersion in fresh water. Like all phones it is water resistant rather than fully waterproof, and liquid damage is not covered by warranty.
What Android version does the Pixel 11 Pro XL run and how long is it updated?
It launches with Android 17 and Gemini built in, and Google provides 7 years of OS, security and Pixel Drop updates. The Pro XL also adds HiLight ambient alerts.
What storage, RAM and colours does the Pixel 11 Pro XL come in?
The Pixel 11 Pro XL offers 256 GB (12 GB RAM), 512 GB or 1 TB (16 GB RAM), in four colours: Canyon, Olive, Fog and Obsidian. It uses dual SIM with one physical nano-SIM plus an eSIM.
Are the products brand-new and covered by warranty?
Yes. Every product is brand-new and includes a 12-month warranty valid from the delivery date.
Is delivery free, and how fast is it?
Delivery is free across all seven UAE emirates, typically 1 to 3 business days after dispatch, with tracking sent by SMS or email.
What payment methods can I use?
Card, Apple Pay, Tabby (Buy Now, Pay Later) and Cash on Delivery within the UAE. All prices are VAT-inclusive in AED with no hidden fees.
Do you offer Cash on Delivery?
Yes. Cash on Delivery is available across the UAE, alongside card, Apple Pay and Tabby.
Can I return or cancel my order?
Yes. Eligible items can be returned within 15 days, and you can cancel free of charge before dispatch. Damaged or incorrect items are replaced or refunded at no cost when reported within 48 hours of delivery.
Is checkout secure and how do I reach support?
Checkout is secured with encrypted HTTPS. For help, email support@pickrix.com or call or WhatsApp +971 50 879 3035, Monday to Saturday, 9 AM to 6 PM UAE time.
12 Months Warranty
15 Days Hassle Free Return
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