Frequently asked questions
Does the Pixel 9 Pro have a SIM card slot, and does it support eSIM?
Yes. It has one physical nano-SIM slot plus an eSIM (dual SIM). It is not eSIM-only.
Does the Pixel 9 Pro support wireless charging or MagSafe?
Yes. It supports fast Qi wireless charging. It uses the Qi standard (Qi2-ready with a compatible case) and does not use Apple MagSafe.
Is the Pixel 9 Pro waterproof?
It is rated IP68 for water and dust resistance. It is water resistant rather than fully waterproof; liquid damage is not covered by warranty.
Does the Pixel 9 Pro have a microSD card slot?
No. Storage is not expandable. You choose 128 GB, 256 GB, 512 GB or 1 TB built in.
Does the Pixel 9 Pro have a headphone jack?
No. There is no 3.5 mm headphone jack. Audio is over USB-C or Bluetooth.
How fast does the Pixel 9 Pro charge, and what is the battery size?
A 4,700 mAh battery that fast-charges to about 55% in 30 minutes with the Google 45W USB-C Charger (sold separately), plus fast Qi wireless charging.
Does the Pixel 9 Pro have Face Unlock or a fingerprint sensor?
Yes. It has Face Unlock and an under-display fingerprint sensor. This is Google's Face Unlock, not Apple Face ID.
What storage and RAM does the Pixel 9 Pro have?
16 GB RAM with 128 GB, 256 GB, 512 GB or 1 TB storage.
Are the products brand-new and covered by warranty?
Yes. Every product is brand-new and includes a 12-month warranty valid from the delivery date.
Is delivery free, and how fast is it?
Delivery is free across all seven UAE emirates, typically 1 to 3 business days after dispatch, with tracking sent by SMS or email.
What payment methods can I use?
Card, Apple Pay, Tabby (Buy Now, Pay Later) and Cash on Delivery within the UAE. All prices are VAT-inclusive in AED with no hidden fees.
Do you offer Cash on Delivery?
Yes. Cash on Delivery is available across the UAE, alongside card, Apple Pay and Tabby.
Can I return or cancel my order?
Yes. Eligible items can be returned within 15 days, and you can cancel free of charge before dispatch. Damaged or incorrect items are replaced or refunded at no cost when reported within 48 hours of delivery.
Is checkout secure and how do I reach support?
Checkout is secured with encrypted HTTPS. For help, email support@pickrix.com or call or WhatsApp +971 50 879 3035, Monday to Saturday, 9 AM to 6 PM UAE time.