Frequently asked questions
Is the Samsung Galaxy Z Fold8 water resistant?
Yes. The Galaxy Z Fold8 has an IP48 rating and can be submerged in fresh water up to 1.5 m for 30 minutes. Dust protection is limited (the '4' rating), so avoid sand and fine dust. It is water resistant, not fully waterproof.
Does the Galaxy Z Fold8 support the S Pen?
No. Samsung does not list S Pen support for the Galaxy Z Fold8, so it is not designed to be used with an S Pen or stylus.
What are the screen sizes on the Galaxy Z Fold8?
It has a 7.6-inch main Dynamic AMOLED 2X display at 120 Hz that opens like a tablet, plus a 5.5-inch cover display for use while folded.
What cameras does the Galaxy Z Fold8 have?
A dual rear camera with a 50 MP wide (with OIS) and a 50 MP ultra-wide, offering 2x optical-quality zoom and up to 10x digital zoom, plus a 10 MP inner camera and a 10 MP cover camera.
What is the battery and charging like on the Galaxy Z Fold8?
A 4,800 mAh battery with up to 26 hours of video playback, 45 W wired fast charging and Fast Wireless Charging. A power adapter is not included in the box.
Which Android version and One UI does the Galaxy Z Fold8 run?
It ships with Android 17 and One UI 9, with Galaxy AI features, and is eligible for up to 7 generations of Android OS and security updates.
What storage and colours does the Galaxy Z Fold8 come in?
Storage options are 256 GB and 512 GB (with 12 GB RAM) or 1 TB (with 16 GB RAM). Colours are Lavender, Graphite, Cream and Pistachio.
Are the products brand-new and covered by warranty?
Yes. Every product is brand-new and includes a 12-month warranty valid from the delivery date.
Is delivery free, and how fast is it?
Delivery is free across all seven UAE emirates, typically 1 to 3 business days after dispatch, with tracking sent by SMS or email.
What payment methods can I use?
Card, Apple Pay, Tabby (Buy Now, Pay Later) and Cash on Delivery within the UAE. All prices are VAT-inclusive in AED with no hidden fees.
Do you offer Cash on Delivery?
Yes. Cash on Delivery is available across the UAE, alongside card, Apple Pay and Tabby.
Can I return or cancel my order?
Yes. Eligible items can be returned within 15 days, and you can cancel free of charge before dispatch. Damaged or incorrect items are replaced or refunded at no cost when reported within 48 hours of delivery.
Is checkout secure and how do I reach support?
Checkout is secured with encrypted HTTPS. For help, email support@pickrix.com or call or WhatsApp +971 50 879 3035, Monday to Saturday, 9 AM to 6 PM UAE time.
12 Months Warranty
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